At Inkerr Packaging, we are committed to delivering high-quality customized packaging solutions tailored to your specifications. Due to the personalized nature of our products, returns and refunds are only accepted in the following circumstances:
Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 3 days of receipt. We will work with you to replace the item or issue a refund.
Incorrect Orders: In the rare event that we have shipped an incorrect order different from what you approved, please notify us immediately. We will rectify the mistake promptly at no additional cost to you.
Non-returnable Items: Customized items with client-specific designs, including those with custom logos or text, cannot be returned or refunded unless they are defective.
Contact Us: If you have any questions or concerns regarding our refund and returns policy, please contact our customer service team at sales.del@inkerr.in, +91-88826 74034. We are here to assist you and ensure your satisfaction with our products.